we’re a 24/7 study café with a bit of an online social twist.

you can use our app to scan into any of our magical spaces around the world. you can also use it to earn rewards, meet new people, or join events. OR if you just hate technology, you can ignore all that and just study or grab coffee with friends.

in terms of access, o3 works on a time-based system. everyone gets 3 hours for free each week to use across any o3 space.

if you need more time, you can always top up in the app or get a membership. make sure to scan out on time or you’ll have to pay a small fee :D

every o3 space has two areas: the café and the workspace.

café: open to everyone during staffed hours - no app needed to visit
- melb: 10am-9pm | akl: 9am-6pm

workspace: you’ll need the o3 app to scan in.
- free & combo: access during staffed hours
- brokie & villain: full 24/7 access all year round

- no entry fee - it’s just like a normal café. you only pay for what you order ☕️

- you’ll need to download the o3 app and scan in at the gate
- everyone gets 3hrs of free workspace access every week
- if you need more time, you can buy extra hours in-app or grab a membership for more hours, premium perks, and 24/7 access

the o3 app is how you can scan into any o3 space on the planet 🪐 plus: earn rewards, unlock blind boxes to collect oysters (your own digital pets), see who’s in the space, connect with new people, join events… the list goes on lol check it out for urself!

o-coins are o3 currency to spend on café food & drinks, and in-app purchases! you earn 1 o-coin every hour you’re scanned into o3 :) ⭐️ 10 o-coins = $1

you get 10 workspace hours per week, usable during staffed hours. it renews weekly and you can cancel anytime in your app store.

if you wanna upgrade to 24/7 access, first cancel the combo in your app store, then purchase a brokie or villain membership through our website.

there are no pauses for the combo plan, since it’s a flexible cancel-anytime plan.

your weekly hours reset every week, either:

- your 3hrs free refresh every monday, or
- your 10hr combo resets each week on your payment date

unused weekly hours don’t roll over into the next week.

if you need extra time, you can buy one-off extra hours in the app (1hr, 3hr, or 10hr packs) – these never expire, so you can use them anytime.

you can buy one-off extra hours in the app, and these never expire:

$5 → 1 hour
$10 → 3 hours
$25 → 10 hours

make sure you scan out before your time ends! or buy extra hours in-app if you want to stay longer.

your timer keeps running until you scan out. you may be charged overtime if you go past your free or paid hours - so make sure to scan out every time you leave the space!

you also lose the your o-coins you earned that day 😭😭😭 rip

could be a few reasons! contact us if you continue to have issues~

- ran out of time! top-up extra hours in app
- wrong/forgotten password
- failed payment
- membership paused

your remaining hours will show in the app on the home screen! you’ll also see the hourglass turn yellow (10mins left) and red (time’s up).

all goooood, you can still enjoy the cafe, but won’t be able to enter the workspace :/

combo is our recommended starter - it’s flexible, simple, & great if you only need a few sessions each week.

brokie is our most popular - loved by students, entrepreneurs, creatives who want 24/7 access to lock in hehe~

villain is the full experience: 24/7, free food & drinks, unlimited pauses; perfect if you’re here daily and want everything o3 has to offer.

combo → in-app
brokie + villain → thru our website

brokie & villain memberships require a 6-month minimum term before they can be cancelled. pause time does not count towards the commitment term.

no – all o3 memberships are weekly / fortnightly auto-renew. your membership continues renewing until you cancel in line with your subscription requirements.

for brokie & villain members only:

- you can pause anytime
- each pause can last up to 3 months
- you must complete one full billing cycle before requesting another pause

to pause, let us know here.

combo plan (10hrs): cancel via apple app store or google play

brokie/villain cancellation: let us know here.

your account switches back to the free plan (3 free hours per week). all your o-coins and oysters stay in your account.

yes - you can switch between plans! here’s how it works:

- switching between brokie and villain will restart a new 6-month commitment
- switching from brokie/villain to 10hr combo is only allowed after your 6-month commitment ends
- to upgrade or downgrade brokie/villain, just contact us here.

you’ll receive an email with a link to pay your failed payment. you can also log into ostudy.org to settle failed payments, update payment methods, and download your subscription invoices.

legacy members (all members prior to 20/11/25) keep the same membership pricing foreverrrr until cancelled <3. most perks stay the same or got upgraded.

us duh 😋 ask us anything right here! we can help with card changes, failed payments, plan changes, pauses, cancellations and more~

yes! just make sure each friend has their own o3 account and scans in on their own phone - this is for safety, capacity requirements, and fair use. once they have an account, they’ll also get 3hrs free every week.

no - your o3 account is linked to your identity and check-in history, so it can’t be shared or used by anyone else. this keeps our space secure, prevents misuse, and protects your own billing + hours.

if an account is shared, we may need to suspend it for safety and compliance reasons.

each location has a cafe menu, including coffee, drinks, pastries, toasties and vegetarian/GF options. we also have o-mart, which is our self-serve mini convenience store on-site!

no store-bought / outside food or drink (e.g. restaurants), except infant formula and medically-necessary items.

you can bring home-made food tho – we have microwaves & hot water on-site!

each location has a cafe menu, including coffee, drinks, pastries, toasties and vegetarian/GF options. we also have o-mart, which is our self-serve mini convenience store on-site!

no – o3 can’t store or look after personal items, and we’re not liable for anything left behind. just like any public space, please take all your belongings with you when you leave XD

yes, but pls keep in mind:

ages 5–15 → need a parent to create an account on their behalf.
16+ → can make their own account.
under 5 → no account needed (but must stay with a parent at all times).

you can log into multiple accounts in the app (e.g. for kids who don’t have phones), but you’ll need to manually log out/log in between accounts. make sure to scan each person in and out to avoid overtime penalties!

o3 doesn’t offer designated parking, and other parking options vary by location.

we recommend checking your o3 location on google maps for the most up-to-date public parking nearby. lots of members also come by public transport!

hell yeah!!! we have fast wifi + plenty of power outlets throughout the space ready for you to lock in <3

nope - o3 cafe + workspace is walk-in only.

yes! you can take calls, meetings, and chat with friends. all our spaces are open-plan, with some corners quieter than others.

we don’t have private or breakout rooms, but you’ll always find a spot that suits what you need - and some members like to pop into the café for calls too!

cafe hours (staffed): melb: 10am-9pm | akl: 9am-6pm
workspace: 24/7 for brokie + villain members. free + combo members staffed hrs access

we’d love to hear your questions, ideas, or feedback about o3! just reach out here and we’ll get back to you 🫶

if you’re on-site, feel free to chat with any of our café staff - they’re aweeeesome (we promise lol) and can help you out on the spot!